F.A.Q. – Frequently Asked Questions
Who should I call in case of an after-hours emergency? If an emergency occurs during office hours, you can call us at 303-551-3502. Otherwise, call an emergency facility close to you such as Animal Emergency and Specialty Center (720-842-5050), VCA Douglas County Animal Hospital (303-688-2480), or Animal Hospital Specialty Center (303-740-9595).
Can I make monthly payments? Payment is expected at the time of service. Cash or checks are accepted. Please be patient while we set up our system to accept credit cards. Like any small business we cannot finance our clients while keeping our fees affordable.
How do I know my pet needs to see a doctor? If your pet has trouble breathing, trauma, bleeding, stumbling, seizures, difficulty delivering puppies or kittens, they should be seen right away. Changes in appetite or activity level, vomiting, diarrhea, coughing, sneezing, limping, itching or losing hair, or eyes that look abnormal, are also indications that a visit is warranted. If you are unsure, please don’t hesitate to call us at 303-551-3502.
What areas do you serve? We primarily serve Douglas County, Colorado, including Highlands Ranch, Lone Tree, Parker, and the greater Castle Rock area.
